Management Solutions for Emergency Services

About MSFES

Management Solutions for Emergency Services is a service oriented LLC based in Denver, North Carolina. Our mission is the risk management and liability reduction for fire/rescue departments. The concept of the services provided by our company came through the fruition of our management staff discussing the overwhelming responsibilities placed on today’s fire/rescue chiefs.

We have seen the role of the fire/rescue chief transition from an emergency incident manager to that of a business manager. Recently, North Carolina instituted a mandatory class for fire chiefs that have made them aware of many of the legal responsibilities and administrative burdens placed on fire department officers. Through this class, industry journal articles, seminar attendance and a host of other sources, the fire/rescue chief is well aware of this responsibility. How to adequately respond to these requirements however is often complicated by confusion as to where or how to begin, lack of time, lack of resources, and perhaps a lack of an understanding of how to properly address legalities in a meaningful way.

Our team of professional fire service managers has a proven record of leading and assisting fire departments, large and small, combination and volunteer, municipal and nonprofit. MSFES has carefully partnered with Attorneys at Law, Certified Public Accountants and respected companies leading the field in areas of necessary technical expertise. Collectively we will work with your department to ensure you have in place custom policies and programs which fit the way you operate while meeting legalities and department goals. Through our yearly maintenance agreement we build a relationship with your department by providing updates, developing additional policies and assist with the administration of those policies.

This is the foundation of our company. To help protect and provide management resources to fire/rescue service personnel with the duty of leading an organization but do not have the ability, for whatever reason, to get it all done properly. Reflecting on our own careers and the time we spent to achieve the myriad of demands placed on our backs, we NEVER had enough time. Let us help you. Do not take the chance of saying “I really don't have the time; they'll just have to understand”.

Our Staff

Keith Bost

President/CEO

Mr. Bost is the President of Management Solutions for Emergency Services and a veteran fire service leader. Keith has been in the fire service since 1994 and rose through the ranks of Sherrills Ford – Terrell Fire & Rescue from firefighter to Fire Chief. He held the position of Fire Chief for 11 years where he oversaw tremendous budget and organizational growth. Chief Bost has extensive experience in fire service mergers and acquisitions, budgets analysis, insurance service ratings and human resource management. Under Keith's leadership, Sherrills Ford – Terrell Fire & Rescue was transformed into a combination fire service organization with 40 volunteers and 22 paid staff operating from four fire stations with state-of-the-art equipment.

Keith has served on numerous advisory boards and committees for county, state and national emergency service agendas. He was a member of the Department of Homeland Security's Domestic Preparedness Committee and Catawba Valley Community College's Fire Protection Advisory Board. In 2011, Keith was recruited by the National Volunteer Fire Council to develop a program for chief officers and instructors based on the transition of fire service organizations from volunteer to combination departments.

Mr. Bost has completed graduate level coursework and programs in fire service management and is currently completing his fire service degree. He holds various fire and rescue certifications in North Carolina, is a certified fire service instructor, and a National Fire Academy instructor. He is also a charter member of the Rotary Club of Sherrills Ford.


James Lesnick

Vice President

Mr. Lesnick is a fire service visionary with over 40 years of experience and leadership in fire service organizations. His fire service vocation began with the College Park VFD while attending the University of Maryland where he earned his BS in Fire Department Administration. In 1975, Jim joined Montgomery County Fire & Rescue Services in Maryland. Mr. Lesnick was a progressive firefighter and fire officer for Montgomery County, one of the largest combination fire departments in the nation. At the time of his retirement in 2008, he held the rank of Battalion Chief.

Jim also served the Manassas Volunteer Fire Company in Virginia from 1978-2008. During his tenure he held numerous line officer and Board positions before being elected as Fire Chief in 1995. He was the Fire Chief for nine contiguous years for the Manassas Volunteer Fire Company where he oversaw the operational and administrative duties. Jim has actively instructed the fire service since 1971 and has held numerous appointments as an instructor in Maryland, Virginia and North Carolina. Chief Lesnick's fire service programs have been featured at fire service conferences and he currently holds over 20 Honorary Fire Chief designations nationally.


Adam Dellinger

Vice President

Adam began his fire service career with Sherrills Ford – Terrell Fire & Rescue in 2002 as a volunteer firefighter. In 2008, he was promoted to the rank of Captain and in 2011 was appointed as the department's Training Officer. During his tenure with Sherrills Ford, Adam gained valuable experience in the development of numerous policies, including the department's Orientation Guide for New Recruits and countless operational guidelines. Adam is currently still active with Sherrills Ford – Terrell Fire & Rescue.

Adam started as a career firefighter in 2007 with the Mooresville Fire Department and is currently employed full-time with the Kannapolis Fire Department assigned to Ladder 54. In 2007, Adam completed his Bachelor of Science Degree in Business Administration from the University of North Carolina at Charlotte. He is affiliated with several fire service professional organizations including the North Carolina Society of Fire and Rescue Instructors. He is a fire service instructor and enjoys teaching and mentoring firefighters.


Winfield Abee

Vice President

Mr. Abee is a Vice President with Management Solutions for Emergency Services. Winfield joined the fire service in 1981 as a firefighter for the Lovelady Fire Department in Rutherford College, North Carolina where he is still active today, holding the position of Fire Chief. In 1987, Winfield joined the City of Newton Fire Department where he rose to the rank of Captain. In 1998, Winfield earned a position with the North Carolina Community College System as a Regional Fire and Rescue Training Coordinator. Today, he is responsible for the oversight of fire and rescue training in 31 counties in the western region of North Carolina.

Winfield has been a member of many fire and rescue professional organizations, including the North Carolina Association of Fire Chiefs and the International Association of Arson Investigators. Mr. Abee holds an Associate Degree in Fire Protection Technology from Central Piedmont Community College, a Bachelor of Science Degree in Criminal Justice from Lees McRae College and a Master of Science Degree in Executive Fire Service Leadership from Grand Canyon University. He is also a 2003 graduate of the National Fire Academy's Executive Fire Officer Program.


Rosalee Robins

CPA, PLLC

Rosalee B. Robbins is a highly skilled accountant with degrees in both Business and Accounting. Having been a Certified Public Accountant since 1988, she has a broad base of accounting experience in public accounting as well as service industries, construction, manufacturing, nonprofits, and the health care industry. Rosalee has ten (10) years experience in accounting supervision as Controller, Financial Vice-President, and Chief Financial Officer. From her office in Denver, North Carolina, Rosalee now offers superior accounting services to a growing and diverse business community.

Rosalee is a leader in the utilization of technology in accounting and business services. She is a Quickbooks Pro-Advisor and is able to design and maintain an effective accounting system customized for your business. With over 28 years of professional accounting experience Rosalee stands ready to assist clients in both personal and business accounting and tax needs.

Rosalee has substantial experience in Non-Profit accounting applied to a variety of organizations. She has successfully completed the 501(c) 3 tax exempt recognition forms for fire departments, PTA organizations and other non-profits. Rosalee provides a variety of tax, payroll, and accounting services to several local Fire Departments, Emergency Services, as well as educational and charitable service organizations.


Robert Swiger

NCRRS/ISO Consultant

Robert began his extensive fire and emergency service career in 1965 with the Kinston Fire Department as a firefighter, and later as a driver/operator. In 1974, Robert became the first paid Fire Chief for Carrboro Fire Department in Orange County, North Carolina. While acting as Fire Chief, Robert also held the responsibilities of Emergency Management Coordinator and Town Safety Director. As Fire Chief, Robert was instrumental in the development of department training standards, town ordinances and fire code enforcement. Working together with area chief officers, Robert facilitated establishment of the Orange County Chief’s Association where he served several terms in the roles of President, Secretary and Treasurer. Mr. Swiger also served as Director of the Tarheel Fire and Rescue College in Orange County and served on the North Carolina Certification Board until his retirement from the Carrboro Fire Department in January of 1993.

After retiring from the Carrboro Fire Department, Robert began a new journey with the North Carolina Department of Insurance as a Fire Training Specialist. In 1998, he was promoted to Field Service Supervisor in the Training Section of the Office of the State Fire Marshal with the responsibility of managing office personnel. Mr. Swiger held numerous appointments on committees and sub-committees within the North Carolina Office of the State Fire Marshal with responsibilities over High Angle Rescue School and Rescue College. In 2007, Robert retired from the Office of the State Fire Marshal. Upon retirement, Robert started teaching various fire and rescue courses and established a consulting business that aided fire departments in preparing for upcoming ISO rating inspections. In January 2012, the City of Clinton contracted Mr. Swiger to become the Interim Fire Chief. He was brought on to assist the department with an upcoming ISO rating and serve until a Fire Chief was appointed. A permanent Fire Chief was hired in September of 2012, however Robert stayed with the City of Clinton as an Assistant Fire Chief until 2014.

Mr. Swiger is a Level III Fire and Rescue Instructor in North Carolina, an Adjunct Instructor with the National Fire Academy and a Lifetime Member of the North Carolina Fire Chief’s Association. We are honored to have his range of experience and knowledge as a member of the Management Solutions team!


Patrick Laney

Insurance Specialist

Patrick began his career in the insurance business at Catawba Insurance Agency in Catawba, NC in 2003 working as a Producer. In 2012, he was promoted to Account Executive and joined the daily management staff. In 2003, Patrick was appointed to serve on the IIANC’s Young Agents Committee where he still serves on the Board. Also in 2003, Patrick was appointed to serve on the IIANC’s Junior Golf Committee where he continues to hold a position. In 2011, he was appointed to the Town of Catawba’s Planning and Zoning Board and was appointed a seated position in 2013.

Patrick began his fire service career in 2010 by joining the Catawba Fire Department as a Firefighter. He currently holds the rank of Engineer. In 2011, Patrick was elected by the membership to serve on the department’s Grievance Committee. Over the past four years, Patrick has helped the fire service develop a more thorough understanding of insurance policies and has helped to write and develop insurance programs for fire departments. He has adjusted one Line of Duty Death in North Carolina. Patrick has re-written numerous accident and sickness policies in Catawba County so that these policies are not generic but are more department specific. Patrick completed his Associates Degree in Criminal Justice at Catawba Valley Community College in 2002.


Matt Murphey

Risk Reduction Consultant


Mike Lesnick

Graphic & Web Design